The Huntsville Police Department is launching a new survey initiative aimed at gathering feedback from community members to enhance their operations and foster greater trust among residents. Starting this coming Monday, individuals who have interacted with the department can expect to receive a text message within a timeframe of 24 to 72 hours following their engagement. This message will include a link directing them to a brief survey designed to capture their experiences and opinions.
While participation in this survey is entirely voluntary, the department is encouraging community involvement to ensure that the feedback received can be utilized effectively. The insights gained from this initiative are intended to help the police department refine their practices and strengthen the relationship they have with the citizens they serve.